Privacy and Cookies Policy – OPTA ALIMENTOS

OPTA ALIMENTOS collects and processes personal data in the context of its commercial, institutional, and internal management activities. OPTA ALIMENTOS is committed to protecting the personal data of its customers, suppliers, partners, employees, and anyone who visits its website. It is OPTA ALIMENTOS' policy to respect your privacy regarding any information we may collect from you on the OPTA ALIMENTOS website and other websites we own and operate.

All processing of your personal data is carried out in accordance with applicable regulations. We work based on... Data Protection Law (Law No. 13.709/2018 – LGPD) which provides guarantees of privacy, confidentiality, retention, protection of fundamental rights of freedom and the free development of the individual's personality. Furthermore, we respect the Constitution. Federal Law of the Federative Republic of Brazil, the Consumer Protection Code (Law Law No. 8,078/90) and the Brazilian Civil Rights Framework for the Internet (Law No. 12,965/14).

 

We only request personal information to provide services, doing so fairly and lawfully, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

This privacy policy aims to inform you about:

  • The identity of the data controller and the purposes of the processing;

  • The legal basis for data processing;

  • Whether the data collection is mandatory or optional, and the types of personal data processed;

  • The origin of the data (when data provided through the online service is used to process your request);

  • The categories of data subjects;

  • The recipients of the data;

  • The data retention period;

  • The security measures adopted.

Important note: If you do not agree with the terms of this policy, you are free not to provide any personal data. However, please note that providing some of this data is a condition for accessing certain services, and without it, some functionalities may be limited.

Personal Data Controller

The data controller is the OPTA INDUSTRY AND TRADE OF FOODS LTDA, represented by its current CEO, with headquarters in:

  • Address: José Henrique Veras Street, 386, Room 03, Florianópolis / SC – Postal Code: 88062-030

  • Contact email: contato@optaalimentos.com.br (Use this email to resolve questions related to your rights or your personal data).

What types of personal data are processed?

In general, OPTA ALIMENTOS may collect personal data from customers, suppliers, partners, employees, and website users, provided directly by you in the forms. The data collected mainly includes:

  • Identification and contact: First name, last name, professional email address, phone number, and country;

  • Connection and browsing data: IP address, connection logs, cookies, and website browsing history;

  • Other data: Messages sent via contact forms, attached files, or any other personal information you voluntarily include in your message (comment fields), without any obligation to do so.

Why do we process personal data?

The main purposes of the treatment are:

  • Send, manage, and respond to your requests for information about OPTA ALIMENTOS products and services;

  • External and institutional communication, including sending information about the group's products, services, events, and activities;

  • Contract management and business relationship management with clients, prospects, suppliers, partners or distributors;

  • To grant you access to the OPTA newsletter and send you information that is more relevant to your interests;

  • IT systems security: access control, logs, intrusion prevention, and security incident management;

  • Compliance with legal obligations, especially tax, social security, customs or environmental obligations;

  • Allow you to download documentation related to OPTA products and services;

  • Producing statistics and conducting audits to improve services or evaluate digital performance.

Third-party links: Our website may contain links to external sites that are not operated by us. Therefore, we are not responsible for any damages caused by third parties. Please be aware that we have no control over the content and practices of these sites. from third-party websites and we cannot accept responsibility for their respective privacy policies.and.

 

What is the legal basis for the use of the data?

The treatment provided by OPTA ALIMENTOS is based on:

  • Contract execution or pre-contractual measures: Contract management, recruitment, application processing, supplier or customer management;

  • Compliance with a legal or regulatory obligation: Fiscal, social, accounting, customs and environmental areas;

  • Data subject's consent: Especially for certain marketing communications and data collection via forms;

  • Legitimate interest of OPTA ALIMENTOS: System security, activity optimization, institutional communication, defense of legal rights, etc.

Retention Time and Sharing

We only retain the collected information for as long as necessary to provide the requested service. When we store data, we protect it using commercially acceptable means under current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.We do not share personally identifiable information publicly, except as required by court order.

 

The processing of personal data does not involve automated processing methods.

Who can access personal data?

The data is restricted and can only be shared with the following recipients, according to their responsibilities:

  1. Internal departments of OPTA ALIMENTOS: Strictly authorized according to their functions (such as the Sales & Marketing department);

  2. Third-party processors and service providers: Third-party agents and consultants (IT, hosting, support, recruitment agencies) with adequate security and compliance guarantees;

  3. Government authorities: Courts and law enforcement agencies, when necessary to enforce applicable laws and regulations.

How do we protect personal data?

Considering the state of the art, implementation costs, nature and purposes of the processing, as well as risks to the rights and freedoms of individuals, OPTA ALIMENTOS uses appropriate technical and organizational measures to ensure the confidentiality and security of data.

As a consumer, you are free to refuse our service. We may request personal information, understanding that we may not be able to provide some of the services you desire. Continued use of our website will be considered acceptance of our practices and...around privacy and personal information.

 

Changes to this Policy

Our policy has been updated in accordance with regulations in November 14, 2025.

The data subject is hereby informed that the content of this Privacy Policy may be changed at the discretion of the OPTA ALIMENTOS website, regardless of notice or notification. In case of changes, the modifications will take effect from the moment they are made available on the website. We recommend that you consult this policy whenever you visit our website to access the most recent version.

The OPTA ALIMENTOS website is not responsible if you use your data. incorrect or untrue information is provided, and the company is excluded from any liability in this regard.

 

Cookie Policy

What are cookies?

As is common practice on almost all professional websites, estand website This section uses cookies, which are small files downloaded to your computer, to improve your experience. This describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may cause problems. Downgrading or 'breaking' certain elements of the site's functionality.

 

How do we use cookies?

We use cookies for several reasons, detailed below. Unfortunately, in most cases, there are no options available.It is the industry standard to disable cookies without completely disabling functionality and the resources they add to this site. It is recommended that you let them know.All cookies are enabled if you are unsure whether you need them or not.

 

Disable cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore, it is recommended that you do not disable cookies.

Cookies we set:

  • Cookies related to email newsletters: Used to remind you if you've already...It is registered and certain notifications should be shown that are only valid for registered/unregistered users.

     

  • Cookies related to searches: Periodically, we offer surveys and questionnaires...To understand our user base more accurately, these cookies remember who has already participated in order to provide accurate results.

     

  • Form-related cookies: When you submit data through a form (contact pages or comments), cookies may be set to remember your user details for future correspondence.

  • Website preference cookies: To provide an optimal experience, we offer the functionality to set your preferences for how this website operates.

Third-party cookies

In some special cases, we also use cookies provided by trusted third parties:

  • Google Analytics: One of the most widespread and trusted analytics solutions on the web, helping us understand how you use the site and how we can improve your experience (by tracking time spent on the site and pages visited).

  • Third-party analyses: Used to track and measure the use of this website so that we can continue to produce engaging content.

  • Testing cookies: When we're testing new features, these cookies ensure you receive a consistent experience, helping us understand which optimizations are most appreciated.

  • Commercial cookies: As we sell products, these cookies track how many visitors actually purchase, allowing us to make accurate business predictions and analyze costs to ensure the best possible price.

User Commitment

The user agrees to make appropriate use of the content and information offered by the OPTA ALIMENTOS website and, by way of example but not limitation:

  • THE. Do not engage in activities that are illegal or contrary to good faith and public order;

  • B. Respect all national and international laws to which Brazil is a signatory;

  • W. Do not disseminate propaganda or content of a racist or xenophobic nature, related to gambling, games of chance, any type of illegal pornography, or content that promotes terrorism or violates human rights;

  • D. Do not cause damage to the physical (hardware) and logical (software) systems of the OPTA ALIMENTOS website, its suppliers, or third parties, in order to introduce or spread computer viruses;

  • AND. The published content is protected by copyright and intellectual property rights, as established by the Copyright Law (Law No. 9.610/1998). Any infringement will be reported to the competent authorities.

Data Subject Rights

The holder of personal data has the right to request information regarding their data from the OPTA ALIMENTOS website at any time and through a formal request. Requests will be analyzed in accordance with current legislation within a [context missing - likely a timeframe or timeframe]. 72-hour deadline, unless otherwise determined by law and/or subject to legislation.

According to the LGPD (Brazilian General Data Protection Law), data subjects can exercise their rights through:

  • Confirmation of the existence of treatment;

  • Access to your personal data;

  • Correction of incomplete, inaccurate, or outdated data;

  • Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;

  • Data portability to another service or product provider, respecting commercial and industrial secrets;

  • Deletion of personal data processed with the consent of the data subject;

  • Information on the public and private entities with which the controller has shared data;

  • Information about the possibility of not providing consent and the consequences of refusal;

  • Revocation of consent.

How can I exercise my rights as a data subject?

  • Marketing Communications: If you do not wish to receive our emails, you can cancel future mailings by clicking on the unsubscribe link (opt-out) sent in the footer of the email itself.

  • Other requests: To exercise your other rights guaranteed by the LGPD (Brazilian General Data Protection Law), please contact us through our contact form.

More Information and Disclaimer

The OPTA ALIMENTOS website will make every effort to safeguard the information and data collected from users by the site.

Security Notice: Considering that there is no fully effective and secure means of transmitting and retaining electronic data, OPTA ALIMENTOS cannot guarantee that unauthorized third parties will not succeed in gaining improper access. Therefore, it disclaims any liability for damages and losses arising from the conduct of third parties, external attacks on the website (such as viruses or database intrusions), technical defects or flaws, as well as operational or connection failures resulting from the use of the website.